Taxi hailing app Bolt has raised Ksh.19.8 billion funding from D1 Capital Partners to bolster safety and security measures on its platform.
The funds will go into improving safety, security and quality of Bolts’ services as it continues to expand its ride-hailing, micro mobility and food delivery services in Europe and Africa. This includes investments in safety features like facial recognition and artificial intelligence tools.
Bolt pioneered safety initiatives in the industry, providing a number of ride-hailing safety features in both its rider and driver apps including an SOS button, designed to let users contact emergency services quickly if needed.
The company has also ensured that its safety features are easily accessible from the app’s home screen on the platform to improve safety and well-being of riders and drivers during a Bolt trip. Additional safety features such as “Share your ETA”, where a rider can share his/her live trip details with emergency contact numbers also ensure safety throughout the lifecycle of the riders’ journey.
The firm’s app now counts more than 50 million users in over 40 countries across Europe and Africa.