As Carrefour continues to cement it’s footprints in the country, the store has now opened its first store in Mombasa. This is the ninth store countrywide and is located at City Mall in Nyali.
The new store has over 2,000 square meters of selling area and will be stocking a large variety of products to address the immediate needs of people in Mombasa and the surroundings. These products are such as non-food and electronics, and there is also a fresh fishery, butchery, and a deli.
Other than improving the economic outlook of the city of Mombasa, the new branch at the will also create both direct and indirect job opportunities for Kenyans by employing 190 people, including a dedicated Mombasa customer service team to assist in resolving any issues.
“This is an exciting milestone for us since we ventured into Kenya in 2016, and we are looking forward to extending our quality goods and services to our customers here on the coast. Mombasa tumewasili! Carrefour caters to the growing population looking for a wide range of products, sold at the best prices, with the promise of refunding its customers ten times the difference if they buy the same product at a lower price. Customers will also get loyalty points when they use our rewards app – My Club and gift vouchers will be available for purchase. This will give them the same great experience as our customers in Nairobi and offers us a chance to win new customers in Mombasa County.”Franck Moreau – Country Manager of Carrefour Kenya – Majid Al Futtaim Retail
True to its ambition to lead digital innovation in grocery retail, Carrefour Kenya also provides on-demand delivery services from its Nyali store through its partners Jumia Food and Glovo. The service allows customers to order from the comfort of their home and enjoy Carrefour quality and low prices delivered right to their doorstep.
Carrefour already operates eight stores in Nairobi, with plans to open an additional two stores in the Coastal region at the Diani Centre Point Plaza and Shanzu Mall.